Younger workers complain that older workers are stuck in their ways. Older workers complain that younger generations expect to be promoted without proving their worth.
Our generations are different because of how we were raised and the world events that shaped us growing up. We may all be different, but if we find sincere ways to connect and understand each other better, we can gain a more positive and productive work environment.
What explains these generational differences and how can we seek to understand each other better?
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BORN: 1922–1943, (AGES 71–92) Make up 6% of the Canadian workforce. Veterans were influenced by the World Wars and the Great Depression. They value loyalty, a formal work environment, hierarchy, and believe respect is earned over time. To connect with Veterans: Talk with them face-to-face and show respect by asking for their knowledge and experience and appreciate their dedication. |
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BORN: 1944–1964, (AGES 50–70) Make up 39% of the Canadian workforce. Boomers were influenced by the Vietnam War, potential nuclear attacks, protests and human rights movements. Because of the sheer size of this generation, they had to compete and became workaholics whose identity was often tied to their career. To connect with Boomers: Give them recognition for their hard work, quality face-to-face time, ask questions, genuinely listen, and value them as an individual. |
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BORN: 1965–1980, (AGES 34–49) Make up 32% of the Canadian workforce. Gen X kids saw their Boomer parents work overtime and weekends only to get downsized. Gen X’ers saw the fall of European communism and the Berlin Wall, their parents both worked, the divorce rate tripled, and the recessions of the 80’s stunted their careers. It is no wonder they are often called the “skeptical” generation. To connect with Gen Xer’s: It is important that you give them proof of what you say, do what you say you are going to do, explain the “why” of what you are asking them to do, and provide instant recognition and feedback. |
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BORN: 1981–2000, (AGES 14–33) Make up 29% of the Canadian workforce. Gen Y grew up after 9/11. They are used to getting positive feedback, and information instantly on their devices. This generation is known for their ability to work smarter rather than harder, be goal-oriented, confident and tech-savvy. To connect with Gen Y: Provide immediate feedback to Gen Y’s, help them understand how to turn criticism into something constructive, negotiate flexibility and fun into their work schedule, use technology to the maximum, and mentor them to plan and develop work and career goals. |
*Statistics Canada, Labour Force Survey, May 2012, Table 282-0001 2012 report
Article contributor, Renee Paul is an Organizational Effectiveness Consultant and Trainer with The Performance Group in Edmonton.
